Receptionist

Position Overview 

A Receptionist is responsible for managing the front desk, greeting visitors, answering phone calls, and performing administrative tasks to ensure a welcoming and efficient office environment. This role involves providing customer service, directing inquiries, and maintaining a professional presence. 

Roles and Responsibilities 

• Answering the phone, taking messages and redirecting calls to respective Incharges/Staff in the campus/department.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide friendly and efficient service to all visitors and callers.
• Creating and maintaining updated documents and spreadsheets.
• Overseeing the sorting and distribution of incoming mails.
• Coordinating with staff/ students or visitors .
• Updating Incharges or staff on serious issues and queries of parents/stakeholders.
• Being cordial with Parents/ Visitors and assisting them on their requirements.
• Ability to manage the Front Desk of the Campus.

Required Skills 

• Excellent communication skills: Both verbal and written.
• Customer service skills: Ability to handle inquiries and resolve issues professionally
• Multitasking and organizational skills: Handle multiple tasks simultaneously and maintain a organized work flow. 
• Proficiency in Microsoft Office Suite: Word, Excel, Outlook, etc.
• Typing skills: Accuracy and speed in typing and data entry. 

Qualifications

• Graduation or Post Graduation in any field.
• Previous office experience, preferably in an educational environment.

Perks and Benefits

• We offer a competitive salary package, excellent working conditions, and opportunities for professional growth.
• If you are passionate about education and want to make a significant impact on the lives of learners, we encourage you to apply.