IT Assistant

Position Overview

• The IT Assistant supports the school’s IT department by maintaining and troubleshooting hardware, software, and network systems.
• They assist students, teachers, and staff with technical issues, ensuring that technology runs smoothly in the classroom, administrative offices, and throughout the campus.

Roles and Responsibilities 

• Provide support to students, teachers, and staff by troubleshooting computer and network issues, including hardware malfunctions, software errors, and internet connectivity problems.
• Assist with the installation and updating of software on computers, devices, and network systems. Ensure that all devices are running the latest operating systems and applications.
• Help set up and maintain classroom computers, projectors, printers, and other technology equipment. Assist in the repair and maintenance of devices, ensuring they are in good working condition.
• Assist with managing the school’s network by troubleshooting connection issues, monitoring performance, and supporting Wi-Fi access across the campus.
• Help teachers integrate technology into their lessons by setting up equipment and providing basic guidance on using educational software and tools.
• Help manage the school’s digital data by ensuring secure backups, managing cloud storage, and maintaining student and staff data in compliance with school policies.
• Provide basic IT training and support to students and staff, helping them understand how to use new technology, software, and systems effectively.
• Assist with tracking and managing the school’s technology inventory, ensuring all devices and equipment are accounted for and in working condition.
• Keep accurate records of IT equipment, support tickets, software installations, and other IT-related tasks.
• Work alongside other IT staff to resolve larger technical issues and assist in major IT projects, such as network upgrades or new technology implementations.

Required Skills

• Strong technical skills in troubleshooting and maintaining hardware, software, and networks.
• Ability to explain technical concepts in a simple, understandable manner.
• Organizational skills to manage inventory, documentation, and multiple tasks.
• Customer service-oriented mindset to assist with user issues and queries.
• Ability to adapt to new technologies and changes in the IT field.

Experience

• Bachelors degree in any stream with minimum 1 year of Computer diploma/degree from a recognized institution.
• Work experience is preferred.
• Fresher’s may also apply.
• Knowledge and understanding of current trends and developments in IT in
  education Required Skills Computer Skills

Qualifications 

• Bachelors degree in IT or Computer Science, or equivalent ( BCA, MCA, B.Tech (Any stream ),BSc. IT etc.) OR
  Bachelors degree in any stream.

Perks and Benefits

• We offer a competitive salary package, excellent working conditions, and opportunities for professional growth.
• If you are passionate about education and want to make a significant impact on the lives of learners, we encourage you to apply.